Privacy Policy

1. Who we are & what this covers

Clapperboard Media Private Limited operates Clapperboard Network, a professional platform connecting performers, creative and technical crew, and production organisations. This policy covers our public website, signed-in application and related support communications.

Performers and crew use Artist accounts; organisations use Banner accounts. A person may belong to more than one account. This policy describes our handling of personal information, not a production's independent use of information it receives from you.

Read it alongside our Terms & Conditions. A privacy notice is not blanket consent: where a particular activity requires your consent, that consent must be obtained separately.

2. Information we handle

What we receive depends on the features you use and the information you or authorised team members provide.

• Identity & access: name, login email, optional phone number, password authentication records, contact-verification status, sessions, account memberships, invitations and permissions.
• Artist profiles: professional names, biography, professions, skills, languages, work locations, availability, travel preferences, representation, training, credits, links and portfolio media. Role-specific details can include date of birth, screen age, gender, appearance, ethnicity and measurements where supplied. These details can be sensitive; only provide what is relevant and lawful.
• Banner profiles: organisation identity, capabilities, team-managed content, credits, locations, media and links; registration, tax and business-address details where supplied for organisation administration or review.
• Recruitment: opportunity briefs, role requirements, compensation terms, saved opportunities and searches, saved talent lists and notes, applications, attachments, invitations, auditions, self-tapes, evaluations, decisions and offer responses.
• Production workspaces: participant assignments, project messages, tasks, schedules, attendance responses, documents and activity history.
• Trust & support: approval and verification submissions, supporting evidence, reports, moderation decisions, appeals, support correspondence and associated audit records.
• Technical information: IP address and request/device information made available when connecting, browser preferences, service errors and security/access logs used to operate and protect the service.

Information may also come from people who invite you, manage an account you belong to, review your application or include you in a production. Do not upload another person's confidential information without appropriate authority.

3. Why we use information

• Register and verify users, maintain sessions, recover access and apply account permissions.
• Build and display profiles, portfolios and opportunities according to applicable visibility and publication settings.
• Support discovery, saved records, recruitment decisions and authorised production collaboration.
• Send service communications such as verification codes, invitations and account or workflow notifications.
• Review approval, verification and safety submissions; investigate abuse, resolve disputes and maintain accountable records.
• Diagnose service problems, improve usability, protect the platform and meet applicable legal obligations.

We process information on the grounds available under applicable law, including consent where required and legally permitted uses connected with providing the requested service or complying with law. Optional profile details are not permission for unrelated use. Declining information necessary for a particular feature may prevent that feature from working.

Recruitment decisions are made by participating people and organisations. Clapperboard does not currently provide automated suitability scores or automated hiring decisions.

4. What becomes public

Eligible, approved profiles and published opportunities can appear on the public website. Public visibility, inclusion in discovery and permission for search-engine indexing are separate settings and eligibility checks. Check each before publishing.

Public profiles can show your professional identity, selected profession details, portfolio media, credits, links and professional location information. Public projections do not include private contact details, account-team identities, registration or tax records, applications, internal evaluation notes, verification evidence or account controls. Anything you write into a public biography, caption or uploaded file may nevertheless be visible, so do not put private details there.

Applications and self-tapes are shared with the relevant recruiting account's authorised reviewers, not the public directory. Workspace information is available to authorised participants according to their access. Private does not mean visible only to you.

Public information can be copied, shared or cached by visitors and search engines. Changing visibility does not recall copies already obtained. Search-engine removal can take time; existing short-lived media access links may work until they expire.

5. Who receives information

• People you work with: authorised Artist/Banner account members, recruiting reviewers and production participants, limited by their account role and the relevant workflow.
• Service providers: providers supporting hosting, databases, file storage, email delivery and technical operations, including Amazon Web Services infrastructure, where needed to run the service.
• Authorised staff: personnel handling support, account review, safety, moderation and legal obligations under role-based access controls.
• Legal recipients: competent authorities or professional advisers where disclosure is required by law or necessary to address lawful claims, fraud, security incidents or risks to people.

We do not sell personal information. A Banner or production receiving an application is responsible for its own lawful handling and retention; contact it directly about uses outside Clapperboard. External portfolio links, social sites and services you choose to visit operate under their own privacy policies.

6. Cookies & browser storage

• Theme preference: clapperboard-theme stores your system/light/dark choice in a cookie and local storage. The cookie has a one-year lifetime, refreshed when saved, and can be shared across Clapperboard subdomains.
• Signed-in sessions: the app uses session storage, or local storage when you choose to stay signed in, to keep authentication and account context. Signing out clears the app's stored session on that browser.
• Drafts & convenience: onboarding drafts and some working state may be stored locally, and supported drafts may also be saved to your account so you can resume.

The current public website does not integrate third-party advertising or analytics trackers. The app's acquisition-event helper emits local browser events and honours the browser's Do Not Track signal; that does not stop operational or security logging.

Browser settings let you remove cookies and site storage. Local storage generally remains until cleared by you or the application; session storage normally ends with the browser tab/session. Blocking storage may affect theme preferences, sign-in or draft recovery. Use your own device for sensitive work and clear site data when leaving a shared device.

7. Children & guardian involvement

For this policy, a child is someone under 18. Any permitted participation involving a child requires a parent or lawful guardian's involvement and the consent, authority checks and safeguards required by applicable law. A manager, representative or team member is not automatically a lawful guardian.

Applications involving minors remain unavailable until the dedicated guardian and safeguarding workflow is enabled. General profile or team features are not a substitute for verified parental consent. Do not create an unsupervised child account, falsify age, or use an adult's identity to bypass restrictions.

A parent or guardian concerned about a child's information should contact support@clapperboard.network. We will review the concern and may restrict access or remove information while the matter is assessed. Do not email identity documents unless a secure method has been arranged.

8. Retention & deletion

We retain information for the purposes described here, taking account of account activity, ongoing recruitment or production work, security, disputes and applicable legal recordkeeping requirements. Different records need different retention periods; there is no single deletion deadline for all platform data.

You can request account closure or erasure through our support contact. This is a reviewed request, not a promise of an instant self-service deletion tool. We may need to verify your authority and distinguish your login identity from shared Artist/Banner accounts and records belonging to other participants.

Legal holds, fraud-prevention records, necessary audit history and records needed to establish or defend legal claims may need to be retained with restricted access. Backups and already-issued media links may not disappear immediately. We will explain relevant limitations when handling your request; deletion does not automatically erase copies held independently by a production or another recipient.

9. Security & international processing

We use safeguards including authenticated access, account-role checks, restricted private media access and time-limited file links. No internet service or storage system can guarantee absolute security. Protect your credentials and contact support promptly if you suspect unauthorised access.

Service providers or recipients may process information in locations outside your country. Where international processing occurs, it must comply with applicable transfer restrictions and safeguards. We do not promise that all data is stored exclusively in India.

If a personal-data incident requires notification under applicable law, we will provide the required notifications. This policy does not claim a security certification or an independently audited compliance status.

10. Your choices & privacy requests

Use available profile controls to correct information and manage visibility. To request access to information about you, correction, erasure, withdrawal of consent or another right available under applicable law, email support@clapperboard.network with the subject Privacy request.

Describe the request and identify the relevant account or public profile. We may ask for proportionate information to verify identity, account authority or guardianship. Never send a password, OTP or unnecessary identity document. We will respond within applicable legal timelines, explaining any lawful limits or further information needed.

Withdrawing consent does not undo lawful prior processing and may affect features that depend on the information. We do not treat all processing as consent-based or override legal retention obligations. Where applicable law provides nomination rights, you may contact us to request the supported procedure.

11. Privacy concerns & policy updates

For privacy questions or grievances, contact Clapperboard Media Private Limited at support@clapperboard.network, using the subject Privacy grievance. Include enough context to investigate without sending confidential application material unnecessarily.

If a concern remains unresolved, you may seek remedies from a competent authority or court as available under applicable Indian law. References to privacy rights are subject to the relevant law being in force and applicable to the request.

We may update this policy when our features, practices or legal obligations change. The effective date and version appear above. Material changes will be brought to your attention through an appropriate service notice; where fresh consent is required, publishing an updated policy alone is not sufficient.